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policies

Hotel Notice

* Each room is for limited number of boarders, either for 2 or 4 people. To add an extra bed, please inform the Hotel in advance. If not, the request for an additional bed might be rejected.
* Children under 12 do not require an additional bed. No extra fee will be charged, but no complimentary breakfast for them. A child above 12 will be considered an adult. An additional bed is NT$800/night with complimentary breakfast. (Only standard rooms with windows accept extra beds)
* Check in time is 3:00 pm while check out time is 12:00 pm the next day.
* The room will be reserved until 6:00 pm. Please inform us in advance if you need to check in later.
* The price includes tax and serve fees.
* JCB, VISA, Master, China UnionPay, or by cash
* The adjustment of prices will not be informed individually.
* No pets.


Policies & Fees Notice

* Canceling the reservation in six days before the check in date (exclusive of the check in date), 100% of the amount will be refunded.
* Canceling the reservation or change the check in date in 3-5 days before the check in date (exclusive of the check in date), 10% of the amount will be charged for service fees. (You can only change the check in date once. 100% of the amount will be charged for cancelation after the change.)
* Canceling the reservation or change the check in date in 2 days before the check in date (exclusive of the check in date), 50% of the amount will be charged for service fees. (You can only change the check in date once. 100% of the amount will be charged for cancelation after the change.)
* Canceling the reservation or change the check in date the before the check in date or on the check in date), 100% of the amount will be charged for service fees. (Changing check in date during the period of time will not be accepted.)
* The cancelation policy during Chinese New Year, summer vacation, winter vacation, special holidays, national holidays and the eve of national holidays, and for special project of the Hotel shall based on the announcement posted in each room.
* For cancelation or change of the reservation for other reasons, please refer to the regulations by Tourism Bureau, R.O.C.

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